(KeyMobile) 5.1.13

About the App:

KeyMobile App - Branchless Banking!

KeyMobile provides a seamless, secure, and personalized banking experience right at your fingertips. Take control of your finances and unlock a world of possibilities.

To Access the KeyMobile App:

New Users:

1. Download and install the KeyMobile app.
2. Click on Register.
3. Enter your BVN, account number, and select a verification option.
4. Provide the last six digits of your card.
5. Enter the SMS OTP sent to your phone.
6. Create a preferred username and password.

Existing Users:

1. Log in with your username.
2. Enter your existing password to complete transactions, OR
3. Utilize facial recognition OR
4. Utilize fingerprint authentication for a seamless login experience.

Key Features of the KeyMobile App:

Account and Card Services:

• Single-view of all your account balances and status.
• Access information on all cards linked to your account.
• Block your lost or stolen card.
• Retrieve and share historical transaction receipts.

Send Money:

• Transfer funds to your own account.
• Send money to Keystone accounts and all other banks.
• Transfer funds to phone numbers.
• Send money to multiple beneficiaries.
• Seamlessly make transfers to foreign accounts.

Pay Bills:

• Purchase airtime for yourself and others.
• Buy data packages for internet access.
• Settle your cable subscription payments.
• Pay utility bills.

Loan and Investment:

• Request a loan directly through the app.
• Book investment opportunities to grow your wealth.

Self-Service Options:

• Set transaction limits.
• Change and reset your transaction PIN for added security.
• Set up standing instructions for recurring transactions.
• Manage your list of beneficiaries effortlessly.
• Enroll for NQR for enhanced payment convenience.

Contact Us:

If you have any inquiries, requests, or need assistance with dispute management, please use the following contact details:

• Address: 1, Keystone Bank Crescent, V/I.
• Email: Contactcentre@keystonebankng.com
• Phone: 014485742 or 0700 2000 3000 or 070 4600 4000.